Wirespeed Support
The best support for the best MDR.
Our quality starts with our Acceptable Quality Limits process, which is how our humans supervise our automated MDR platform. Also, be sure to read the Online Documentation.
But if that doesn't solve your issue, we also have a robust support program to keep you running as smoothly and painlessly as possible on the fastest security operations platform in the world, Wirespeed.
In-App Chat
Log in and chat with us right now in the platform
From within the platform, click on "chat" in the navigation menu and an on-call support engineer will assist you with any questions you have.
- Our fastest response times
- We're online now for direct customers
- Questions, integrations, or requests
Email Support
A simple option for problems that aren't time sensitive
Simply drop us an email to support@wirespeed.co and we will reply as soon as we can.
- When time sensitivity is low
- Forward screenshots or artifacts
- Add us to your email contacts
Service Providers
Premium support for managed service providers
Deliver managed security services with zero overhead costs on a platform built by experienced MSSP operators.
- Your customers interface with you
- Your team learns and addresses most issues
- Backed by Wirespeed Support Engineers